Privacy Policy – Gizmo Pet Supplies

Last updated: 9 March 2023

Who we are

Our website address is: https://gizmopets.co.uk.

Overview

This privacy policy applies to the collection, use, and disclosure of personal information by Gizmo Pet Supplies Limited ("we" or "us") in relation to our products and services. We are committed to protecting the privacy and confidentiality of personal information in accordance with applicable privacy laws.

1. Collection of personal information

We collect personal information from individuals in a variety of ways, including when they visit our website, purchase our products, subscribe to our newsletter, or interact with us on social media. The types of personal information we may collect include:

Contact information (such as name, email address, phone number, and mailing address)
Payment information (such as credit card number and billing address)
Demographic information (such as age, gender, and location)
Purchase history and preferences
Website usage information (such as IP address, browser type, and pages visited)

2. Use of personal information

We use personal information for the following purposes:

To provide our products and services to customers
To process and fulfil orders
To communicate with customers about their orders and inquiries
To send marketing communications and newsletters (where permitted by law)
To analyse and improve our website and services
To comply with legal obligations and protect our rights and property

3. Disclosure of personal information

We may disclose personal information to third-party service providers who perform services on our behalf, such as payment processing, shipping, and marketing. We require these service providers to protect personal information in accordance with applicable privacy laws.

We may also disclose personal information if required by law or if we believe in good faith that disclosure is necessary to protect our rights or property, investigate fraud, or comply with a legal process.

4. Cookies & tracking

Our website uses cookies and similar technologies (including Google Tag Manager) for analytics and to improve your experience. Embedded content from other websites behaves in the same way as if you had visited those other websites directly and may set their own cookies.

5. Security of personal information

We take reasonable measures to protect personal information from loss, theft, unauthorised access, disclosure, alteration, and destruction. These measures include physical, technical, and administrative safeguards. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Retention of personal information

We retain personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When personal information is no longer required, we will take reasonable steps to destroy or de-identify it.

7. Your rights

Individuals have the right to access and correct their personal information held by us. To request access or correction, please contact us using the information provided below.

8. Changes to this policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. The updated policy will be posted on this page with the revised date.

9. Contact us

If you have any questions or concerns about this privacy policy or our practices, please contact us at:

Gizmo Pet Supplies Limited
35 Greek Street, Athena House
Stockport, Greater Manchester SK3 8AX
United Kingdom
support@gizmopets.co.uk · +44 7792 961903